You are entitled to cancel your order within 24 hrs without giving any reason for doing so.
The deadline for canceling an order is 24 hrs from the date and time you completed the purchase of our item. In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by e-mail sales@nectarflo.com. Kindly reply email mentioning the subject as "Return and Refund".
We will reimburse you no later than 7 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
The refund cannot be made if you have used the subscription for more than 24 hrs.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Subscription Cancellation
You may cancel your subscription at any time through the account settings on the Service.
Cancellation of a subscription will be effective at the end of the current billing cycle.
Refund Policy
We offer refunds under certain circumstances as outlined below:
- If you cancel your subscription within 24 hours of the initial purchase, you are eligible for a full refund.
- If you cancel your subscription after 24 hours from the initial purchase, no refund will be provided.
Refunds are processed back to the original payment method used for the purchase.
Non-Refundable Items
Certain items or services may not be eligible for refunds, including but not limited to:
- Digital content that has been accessed or downloaded.
- Services that have already been provided or partially provided.
Non-refundable items will be clearly indicated at the time of purchase.
How to Request a Refund
To request a refund, please contact our customer support team at sales@nectarflo.com.
Provide your order details and the reason for requesting a refund.
Refund requests will be processed within 7 business days upon receipt of the request.
Disputes
If you believe that a refund was wrongly denied or processed incorrectly, you may escalate the issue by contacting our customer support team.
Disputes regarding refunds will be handled in accordance with our Terms of Service and applicable laws.
Changes to Policy
We reserve the right to update or modify this Policy at any time. Any changes will be effective upon posting on the Service. Your continued use of the Service after changes constitutes acceptance of the modified Policy.
Contact Us
If you have any questions or concerns about this Cancellation & Refund Policy, please contact us at sales@nectarflo.com.
Effective Date
This Cancellation & Refund Policy is effective as of the last updated date indicated at the top of this page.